AI Engineer at Maaze, Delhi

Sarvesh Swami, AI Engineer

I build RAG systems and AI agents that answer the phone, route every request to the right model, and keep latency and cost down at scale.

Move your cursor over my name. The letters pay attention to you.

Running in productionMaaze, since March 2026
1,000+

concurrent conversations across my voice and WhatsApp agents

45%

less manual handling time once the agents went live

30%

lower inference cost from token optimisation and batching

96%

passenger-counting accuracy on live video at 30 FPS

Selected work

Keep scrolling to move through the projects. Hover a card to run its pipeline.

Production RAG

WhatsApp AI Support Assistant

Answers customer questions from a retrieval-augmented knowledge base, right inside WhatsApp.

  1. WhatsApp
  2. Embed
  3. Retrieve
  4. LLM
  5. Reply

Delivered natively through the Meta WhatsApp Cloud API, so customers never leave the chat they already use.

  • LLMs
  • RAG
  • Meta WhatsApp Cloud API
Computer vision

Person Re-Identification

Tracks people across video frames and keeps the same ID for each person.

  1. Detect
  2. Appearance features
  3. Match
  4. Re-identify
  5. Track IDs

Appearance feature matching re-attaches the right ID when someone leaves the frame and comes back.

  • Python
  • PyTorch
  • Deep learning
Conversational telematics

Vehicle Analytics Chatbot

Ask about a fleet in plain language and get live tracking, idle time and route answers in chat.

  1. Question
  2. Intent
  3. Telematics query
  4. Insight
  5. Reply

Surfaces live tracking, idle detection, route analysis and driver-behaviour insights without opening a dashboard.

  • NLP
  • GPS and telematics
  • Python
Video AI

Collision Detection

Detects vehicle collisions in dashcam footage.

  1. Video
  2. Frames
  3. Vision model
  4. Score
  5. Alert

Runs on any video from the command line, with the model downloaded once and kept locally.

  • PyTorch
  • Transformers
  • OpenCV
Data automation

Lead Intelligence Platform

Finds businesses, enriches their data and exports ready-to-use lead lists.

  1. Search
  2. Collect
  3. Enrich
  4. Dashboard
  5. Export

Enrichment pipelines feed exportable intelligence dashboards instead of hand-built spreadsheets.

  • Google Places API
  • Python
Computer vision

AI Virtual Try-On

Renders personalised try-on images by overlaying garments on a person’s photo.

  1. Photo
  2. Garment
  3. Vision model
  4. Overlay
  5. Render

Automated image pipelines turn a product photo and a user photo into a try-on visualisation.

  • Computer vision
  • Image pipelines
Game developmentShipped

Deadtoy Showdown

A 3D top-down survival shooter, built and shipped in Unity.

  1. Movement
  2. Raycast shooting
  3. Physics
  4. Enemy AI
  5. Build

Owned it from architecture to final build: vector movement, custom physics and pathfinding enemies.

  • Unity
  • C#

What I’ve shipped

AI Engineer

Maaze

March 2026 to now

AI Engineer

Crenovent

September 2025 to March 2026

AI Engineer

Decision Point

April 2024 to January 2025

Game Developer

Independent

April 2022 to March 2024

Bachelor of Computer Applications

Maharaja Ganga Singh University, Sardarshahar

2019 to 2022

Voice and WhatsApp agents

An autonomous Twilio voice agent and a multi-tenant WhatsApp chatbot on AWS Bedrock, scaled to 1,000+ concurrent conversations and cutting manual handling time 45%.

A router that picks the right brain

Intent parsing sends each request to rule engines, hybrid ML pipelines or LLM agents: 28% better intent accuracy, and 30% lower inference cost from token optimisation.

Retrieval that understands entities

Pinecone vector search paired with multi-tenant knowledge graphs: 20% better precision and 30% lower latency.

A meeting assistant people like

Real-time audio processing that joins Teams, Meet and Zoom calls for 150+ daily users at 92% satisfaction.

Vision for fleet safety and retail

YOLOv8x with BoxMOT counts passengers at 30 FPS with 96% accuracy; collision prediction at 92%; and MOD Pizza store heatmaps that lifted campaign engagement 18%.

At Crenovent: agents enterprises can trust

An enterprise agent catalog of policy-safe, one-click automations, with human-in-the-loop overrides, audit logs, evidence packs, and strict tenant isolation with RBAC.

At Decision Point: faster, cheaper LLMs

End-to-end query latency down 20–30%, and a GPTCache layer that skipped ~35% of redundant model calls. Serverless ML on Azure Functions for event-driven retraining.

Before AI: a shipped game

Two years building Deadtoy Showdown in Unity and C#, from architecture to final build.

Certifications

Each one comes with an access badge. Drag a badge to swing it, hover it to catch the light, click it to flip it over.

Stanford2025
Sarvesh Swami
Advanced Learning Algorithms
SS-001
Advanced Learning Algorithms

Stanford Online, 2025: neural networks, decision trees and practical advice for applying machine learning.

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IBM2025
Sarvesh Swami
Language Modeling with Transformers
SS-002
Generative AI Language Modeling with Transformers

IBM, 2025: attention, transformer architectures and language model training.

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IBM2025
Sarvesh Swami
Generative AI for Data Science
SS-003
Generative AI for Data Science

IBM, 2025: applying generative AI across the data science workflow.

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Google2025
Sarvesh Swami
Google Cloud Infrastructure
SS-004
Google Cloud Infrastructure

Google, 2025: compute, networking and storage on Google Cloud.

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Skills, as an embedding space

Tools I use together sit close together. Hover or tap one to see its nearest neighbours.The tools I use, grouped by what they work on together.

LLMs and agentsRetrievalML and visionVoice and chatBackendData and cloudLanguagesLangGraphOpenAIAWS BedrockAzure OpenAIAgentic AIPrompt engineeringLLM cachingRAGPineconeEmbeddingsKnowledge graphsGPTCachePyTorchTensorFlowYOLOv8xBoxMOTCNNsNLPRecommendersTwilio VoiceWhatsApp BusinessMS GraphFastAPINode.jsKubernetesDockergRPCOAuth2 / RBACPostgreSQLRedisAzure FunctionsETL pipelinesAWSPythonTypeScriptJavaScriptSQLMATLABC#

LLMs and agents

  • LangGraph
  • OpenAI
  • AWS Bedrock
  • Azure OpenAI
  • Agentic AI
  • Prompt engineering
  • LLM caching

Retrieval

  • RAG
  • Pinecone
  • Embeddings
  • Knowledge graphs
  • GPTCache

ML and vision

  • PyTorch
  • TensorFlow
  • YOLOv8x
  • BoxMOT
  • CNNs
  • NLP
  • Recommenders

Voice and chat

  • Twilio Voice
  • WhatsApp Business
  • MS Graph

Backend

  • FastAPI
  • Node.js
  • Kubernetes
  • Docker
  • gRPC
  • OAuth2 / RBAC

Data and cloud

  • PostgreSQL
  • Redis
  • Azure Functions
  • ETL pipelines
  • AWS

Languages

  • Python
  • TypeScript
  • JavaScript
  • SQL
  • MATLAB
  • C#

Seven clusters: LLMs and agents, retrieval, ML and vision, voice and chat, backend, data and cloud, and languages.

Let’s build something that survives real users.

Open to AI engineering roles, RAG and agent platform work, and computer vision collaborations.

sarvesh@portfolio ~